Payment & Dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries:
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Shipping costs will be calculated at checkout and are subject to change.
Deliveries to foreign countries:
Europe and Great Britain:
- Value of goods 1000€ = 50 €
- Value of goods 2000€ = 70 €
- Value of goods 3000€ = 90 €
- Value of goods 5000€ = 120 €
- Value of goods over 5000€ on request.
Delivery of download items:
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.
- The customers can download the Download items in their customer accounts.
- This Download is provided within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
- The customers are also informed about the provision via email.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1- 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment via instalment purchase (via PayPal)
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
In case of questions, please contact us at the contact details mentioned in the Legal Notice.